OSN business tools

^{Running a club > OSN Toolkit > Business tools}

If you would like help and advice in using the documents listed contact the Business Development Team at OSN - telephone 0114 249 4941 or e-mail info@osn.org.uk.

Researching the need

Survey of demand (PDF 43KB)
Find out how great the need is for a new club in your area - this questionnaire can be distributed through local schools.
Children's questionnaire (PDF 11KB)
Find out what the kids want - after all they are your customers!!

Business planning

Business plan (PDF 37KB)
Planning is one of the cornerstones of successful business. Use our business plan outline to get you off on the right track.
Cash flow template (Excel 97 44KB)
An accurate cash flow helps you to pinpoint and plan for times of hardship as well as letting you see how viable you overall model is. You will need Microsoft Excel to use this file.
Using the cash flow template (PDF 435)
A "how to" guide for our Excel cash flow template.
Blank cash flow to print (PDF 99KB)
Not got Excel? Print a copy of our blank cash flow to see what kind of format to use. You could even attempt to complete it by hand . . . . or contact OSN for help!

Choosing a structure

Constitution (committee) (PDF 43KB)
Outlines management procedures for a club that is run by a voluntary management committee.
Partnership deed (PDF 17KB)
If you are setting up a private enterprise you may choose to go into partnership with a friend, family member of colleague. This document forms the basis of an agreement between the two partners - you should also seek legal advice.

Finding premises

Contract of premises use (PDF 35KB)
Once you have found your premises you will need to draw up an agreement with the owner to outline the terms and conditions of their use. Here is a sample contract.
Contract to provide transport (PDF 30KB)
Do you need to transport children to and / or from your club? If you are employing a third party to take care of the transport this contract will come in handy.
Health & safety checklist (PDF 21KB)
What to look for to make sure your premises are up to standard.

Legal & money issues

Accident report form (PDF 10KB)
This form can be used to record all accidents that occur on your premises - a legal requirement under OFSTED regulations.
Health & safety - Children Act 1989 (PDF 20KB)
A health and safety checklist to ensure your premises and procedures comply with the Children Act 1989.
Registration form (PDF 16KB)
All children attending the club must be registered.
Parent contract (PDF 30KB)
Ensuring playworkers and parents are clear on their responsibilities.
Medical form (PDF 24KB)
An official record for each child detailing any allergies or medical conditions.
Risk assessment for a day visit (PDF 11KB)
Plan day visits in advance and stop accidents before they happen.
Outings and visits consent form (PDF 13KB)
You will be held responsible for children's safety on trips or outings - make sure you have a signed consent form for every child on the trip.

Daily management

Booking form (PDF 20KB)
Let parents book sessions in advance so you can plan your week effectively.
Register of attendance (PDF 17KB)
Keep a daily record of attendance at your club - a basic tool for any enterprise.
Customer survey (PDF 25KB)
Find out first hand what your customer really wants, what's working well and how you could improve your service.
Monthly timesheet (Excel 97 21KB)
Keep track of hours worked.
Supervision record (PDF 14KB)
Giving regular support to your staff is important for morale and staff retention as well as for ensuring quality work is being delivered. Keep track of your supervisory meetings with this record.
Appraisal - self assessment (PDF 15KB)
Give staff the opportunity to identify their own strengths and weaknesses and to set objectives for the following year.
Appraisal - managers assessment (PDF 13KB)
Capitalise on staff strengths and identify potential problems before they arise.
Appraisal - summary (PDF 13KB) | Word 97 (21KB)
Summarise performance, objectives and training requirements for the coming year.
Contract to monitor qualification (PDF 15KB)
Sets out the responsibilities of your training assessor for candidates undertaking NVQ and other qualifications.
Year planner (Excel 97 15KB)
Plan when your open days, staff appraisals, AGM and more will take place.
Volunteer expenses form (PDF 28KB)
Make sure any claim you receive is backed up with the appropriate receipts. This form can be adapted for expenses claims from paid employees if necessary.

Recruiting staff - general

Job advert example (PDF 17KB)
An example of a recruitment advert to give you inspiration!
Job application form (PDF 31KB)
A standard application form allowing you to collect all the important information prior to interview.
Invitation to interview (PDF 15KB)
Example letter to invite selected candidates to interview.
Interview questions (PDF 26KB)
Wondering what to ask? Our interview questions cover all the basic information you need from your candidate.
Written test for playworkers (PDF 13KB)
A practical test can be a good way to get an idea of a candidates abilities. This example asks the interviewee to plan a weeks activities.
Interview score sheet (PDF 16KB)
An objective score sheet is important in evaluating a prospective employees suitability. Level the playing field.
Reference request (PDF 15KB)
Don't forget to follow up on references and CRB checks before confirming employment.
Offer of employment (PDF 19KB)
Template letter making an offer of employment to the lucky candidate.
Rejection letter (PDF 13KB)
Template letter for the not so lucky candidate.
Statement of employment particulars
A template contract of employment detailing the terms and conditions of your job offer.
Volunteer agreement (PDF 26KB)
Terms and conditions of engagement for voluntary workers.