Daily management

^{Running a club > Daily management}

Congratulations on getting your club up and running! Now for the easy bit . . . right? Wrong! As you've probably already experienced keeping the momentum going requires ongoing enthusiasm, careful planning and a wealth of creativity. These pages contain information on how best to handle the day to day running of your club and pitfalls to watch out for as well as how to deal with the all important OfSTED inspection. Don't forget that OSN is here to support you, whether you are looking for quality staff training or reviewing your business processes. We may even be able to help with those niggly questions that no-one else can answer. Contact us on 0114 249 4941 or e-mail info@osn.org.uk.

Relevant OSN business tools

Booking form (PDF 20KB)
Let parents book sessions in advance so you can plan your week effectively.

Register of attendance (PDF 17KB)
Keep a daily record of attendance at your club - a basic tool for any enterprise.

Customer survey (PDF 25KB)
Find out first hand what your customer really wants, what's working well and how you could improve your service.

Monthly timesheet (Excel 97 21KB)
Keep track of the hours worked by your staff.

Supervision record (PDF 14KB)
Giving regular support to your staff is important for morale and staff retention as well as for ensuring quality work is being delivered. Keep track of your supervisory meetings with this record.

Appraisal - self assessment (PDF 15KB)
Give staff the opportunity to identify their own strengths and weaknesses and to set objectives for the following year.

Appraisal - managers assessment (PDF 13KB)
Capitalise on staff strengths and identify potential problems before they arise.

Appraisal - summary (PDF 13KB)
Summarise performance, objectives and training requirements for the coming year.

Contract to monitor qualification (PDF 15KB)
Sets out the responsibilities of your training assessor for candidates undertaking NVQ and other qualifications.

Year planner (Excel 97 15KB)
Plan when your open days, staff appraisals, AGM and more will take place.

Volunteer expenses form (PDF 28KB)
Make sure any claim you receive is backed up with the appropriate receipts. This form can be adapted for expenses claims from paid employees if necessary.

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